Refund & Cancellation Policy

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Effective date: 3 July 2026 · Last updated: 3 July 2026

This policy explains when payments made to PayVizio Technologies Private Limited for the WealthVizio Premium subscription are refundable, how to request a refund, and how cancellations work. It supplements our Terms of Service; if anything here conflicts with the Terms, the Terms prevail.

1. The Free plan

All calculators and core tools are free. No payment is collected for the Free plan, so nothing is refundable there — you can simply stop using the Service at any time.

2. 7-day first-month refund (Premium)

First-time Premium subscribers may request a full refund within 7 days of the initial charge, no questions asked.
The 7-day window is measured from the date and time of the first successful charge.
Once the refund is processed, Premium access (including the AI Advisor) ends immediately.

3. What is not refundable

Renewal payments — payments for your second and subsequent billing periods.
Partial months — stopping mid-cycle does not pro-rate or refund the current billing period; you keep Premium access until the period ends.
Second-or-later signups — the 7-day refund applies only to your first-ever Premium subscription, not to re-subscriptions.
Exceptions apply where a refund is required by applicable law, or where a charge was made in error (for example, a duplicate charge) — write to us and we will make it right.

4. How to request a refund

Email info@wealthvizio.com with the subject “Refund request”, or message us on WhatsApp (+91 98136 84628).
Include your registered mobile number or email, the payment date, and the order reference or bank UTR (visible in your dashboard under Billing, or in your UPI app’s transaction history).
We acknowledge refund requests within 1 business day.

5. Processing and timelines

UPI payments are refunded by bank transfer to the account behind the UPI ID used to pay, typically within 5–10 business days of approval.
We may ask you to confirm the receiving account details before initiating the transfer.

6. Cancellation (not renewing)

Premium does not auto-renew — each UPI payment buys one billing period, and no money is ever pulled from your account automatically.
To stop, simply don’t renew. You retain Premium access until the end of the period you have paid for, and nothing is charged after that.

7. Failed or duplicate payments

If a payment was deducted but Premium was not activated, contact us with the transaction reference — we will either activate the subscription or refund the charge in full.
Duplicate charges for the same billing period are always refunded in full.

8. Contact

Questions about this policy? Reach us on WhatsApp (+91 98136 84628) or email info@wealthvizio.com. You can also use the channels listed on our Contact page.

Refund & Cancellation Policy

Effective date: 3 July 2026 · Last updated: 3 July 2026

1. The Free plan

All calculators and core tools are free. No payment is collected for the Free plan, so nothing is refundable there — you can simply stop using the Service at any time.

2. 7-day first-month refund (Premium)

First-time Premium subscribers may request a full refund within 7 days of the initial charge, no questions asked.
The 7-day window is measured from the date and time of the first successful charge.
Once the refund is processed, Premium access (including the AI Advisor) ends immediately.

3. What is not refundable

Renewal payments — payments for your second and subsequent billing periods.
Partial months — stopping mid-cycle does not pro-rate or refund the current billing period; you keep Premium access until the period ends.
Second-or-later signups — the 7-day refund applies only to your first-ever Premium subscription, not to re-subscriptions.
Exceptions apply where a refund is required by applicable law, or where a charge was made in error (for example, a duplicate charge) — write to us and we will make it right.

4. How to request a refund

Email info@wealthvizio.com with the subject “Refund request”, or message us on WhatsApp (+91 98136 84628).
Include your registered mobile number or email, the payment date, and the order reference or bank UTR (visible in your dashboard under Billing, or in your UPI app’s transaction history).
We acknowledge refund requests within 1 business day.

5. Processing and timelines

UPI payments are refunded by bank transfer to the account behind the UPI ID used to pay, typically within 5–10 business days of approval.
We may ask you to confirm the receiving account details before initiating the transfer.

6. Cancellation (not renewing)

Premium does not auto-renew — each UPI payment buys one billing period, and no money is ever pulled from your account automatically.
To stop, simply don’t renew. You retain Premium access until the end of the period you have paid for, and nothing is charged after that.

7. Failed or duplicate payments

If a payment was deducted but Premium was not activated, contact us with the transaction reference — we will either activate the subscription or refund the charge in full.
Duplicate charges for the same billing period are always refunded in full.

8. Contact

Questions about this policy? Reach us on WhatsApp (+91 98136 84628) or email info@wealthvizio.com. You can also use the channels listed on our Contact page.